CIO-CXO StrategyOps Conference
Enterprise Results Through An Outcomes Management Office
Conference Agenda
Session One: Structure of the OMO
Theme: Excellence in Value Creation through an OMO. Objective: This session will outline the foundational structure of a successful Outcomes Management Office (OMO), using best practices and emphasizing key elements of the most common frameworks and methods, including the StrategyOps framework. Participants will gain insights into understanding various types of business outcomes and how to measure them effectively, focusing on maintaining strategic agility while managing risk and uncertainties in outcome causation.Key Takeaways: Participants will acquire the knowledge to design and implement an OMO that excels in value creation, effectively measures business outcomes, and enables strategic agility to achieve and sustain strategic and financial objectives from digital solutions.
Session Two: Enterprise Growth and Strategic Agility with an OMO and OMP
Theme: Business Growth with a Hyperadaptive Operating and Business Model.
Objective: This session will delve into the critical elements and best practices for measuring and leveraging disruptive technologies to fuel enterprise growth, enhance customer acquisition, and boost retention. It will provide insights into realizing outcomes from intelligent technologies to achieve strategic agility, support the enterprise value discipline, and strengthen core competencies.Key Takeaways: Participants will learn how to measure the outcomes of disruptive and intelligent solution strategies to enable customer acquisition, increase revenue, and attain strategic agility. Strategic agility empowers teams to respond to frequent market changes and sustain long-term growth effectively.
Session Three: Sustaining Business Outcomes and Resilience with an OMO and OMP
Theme: Managing and Measuring Economic Risks with a Cybersecurity Strategy.Description: This session will explore how to sustain business results by effectively measuring economic risks and evaluating the monetary value of cybersecurity initiatives. It will offer methodologies for measuring revenue protection and cost avoidance for continuous business sustainability and risk management, ensuring organizations can navigate and mitigate potential threats.Key Takeaways: Participants will gain insights into advanced techniques for economic risk assessment, methods for quantifying cybersecurity's value, and strategies for fostering long-term resilience and stability in the face of evolving risks.
Session Four: Outcomes from an AI and Data-Driven Human Workforce
Theme: Measuring Outcomes from the AI-enabled Human-Plus-Machine Workforce.Description: Artificial intelligence (AI) has raised the maturity bar for business processes and capabilities, increasing outputs and outcomes. Dive into strategies for measuring the success of a workforce that effectively integrates human workers and AI workers to maximize the maturity and outputs of business processes. We will delve into data-driven value-creation approaches to manage workforce results, ensuring the best combination of human capabilities and AI efficiency.Key Takeaways: Participants will learn how to foster a culture of AI outcomes-driven value creation. They will discover methods to integrate AI with human capabilities in workflows and intelligent machines to maximize productivity and effectively measure AI and data-driven workforce performance.
Wrap-Up Session: Collaborative OMO and OMP Think Tank
Theme: Practical OMO Implementation and C-level Collaboration.Description: In the final session, participants will engage in a collaborative think tank to discuss the plan for implementing and orchestrating an enterprise-wide OMO, with participation from business area executives and their teams. This interactive session will facilitate peer-to-peer learning and the practical application of the conference teachings.Key Takeaways: Participants' insights into an actionable OMO implementation plan to get buy-in and participation from other C-level executives in implementing a practical and structured OMO.