The Outcomes Management Office (OMO) plays a crucial role in the enterprise by ensuring the practical and objective identification, quantification, definition, and tracking of operational benefits and economic outcomes from initiatives, programs, and portfolios. It guides all areas of the enterprise in preparing objective and measurable business value cases and realizing outcomes with transparency and collaboration among stakeholders.
From strategic planning and portfolio management to product management and continuous business results, an OMO’s mission is to aid the organization in every facet of the enterprise value realization and results journey, maximizing enterprise outcomes.
An OMO complements a PMO rather than replacing it. The OMO plays a strategic role, enhancing traditional functions such as finance, strategic planning, and project management. It coordinates value management activities across business lines, providing structured oversight that empowers executives to make informed decisions. Ideally, an OMO operates under the CEO or someone who reports directly to the CEO.
In an OMO, a business case is a process more than just a report. The steps and activities required for stakeholders' participation in preparing and validating the information and data are as important as the report itself.
Additionally, since enterprise outcomes are influenced by and related to multiple projects, the value creation and realization analyses conducted before and after the business case are critical for achieving the expected enterprise results. Adopting an outcomes-driven approach makes strategic plans, investment decisions, business cases, value creation plans, and measuring outcomes more objective and impactful, ensuring objectivity when assessing and presenting business results.
In an OMO, a business case is a process more than just a report. The steps and activities required for stakeholders' participation in preparing and validating the information and data are as important as the report itself.
Additionally, since enterprise outcomes are influenced by and related to multiple projects, the value creation and realization analyses conducted before and after the business case are critical for achieving the expected enterprise results. Adopting an outcomes-driven approach makes strategic plans, investment decisions, business cases, value creation plans, and measuring outcomes more objective and impactful, ensuring objectivity when assessing and presenting business results.